Glen Dimplex Home Appliances and the Office for Product Safety and Standards (OPSS) are investigating a fatality due to carbon monoxide poisoning where one of GDHA’s gas range cookers was in the premises.
Stoves, Belling and New World customers who own a gas range cooker are being reminded that they must use the gas grill on their appliance with the door open, as detailed in the instruction manual.
A spokesperson from the company said: “The investigation into the tragic death is ongoing and the family and friends of the deceased have our deepest sympathies.
“Given the risk of carbon monoxide, we are contacting consumers to remind them that they must use the gas grill with the door open, as doing so poses no risk of carbon monoxide build up.”
A number of the brands’ gas range cookers are impacted and customers are being urged to contact 0800 110 5728 (Monday-Friday 9am-8pm) or email consumersupport@glendimplex.com in order to confirm if their cooker is affected and to receive the latest advice. Consumers that no longer own the cooker are being urged to contact with forwarding details.
Consumers will need their model number, starting with 4444, and the serial number. This can be found by opening the main oven door. It is located on a badge on the frame below the oven cavity.
“We have stringent health and safety measures in place, and all our cookers are tested to industry standards and by the British Standards Institution (BSI) before they are made available to buy,” the spokesperson added.
“We will continue to raise awareness of the risk of carbon monoxide poisoning and to encourage the highest standards of testing industry-wide. We are working closely with the OPSS to highlight the risks of carbon monoxide.”
The company confirmed that consumers with one of these gas range cookers in their home can continue to use the product as per the instruction manual, but must ensure that the grill door is left open while the gas grill is in operation.
Further information on carbon monoxide can be found here:
www.hse.gov.uk/gas/domestic/co.htm
https://www.gassaferegister.co.uk/gas-safety/carbon-monoxide-poisoning/
