The winners of this year’s ERT Awards have been announced!
The prestigious ceremony took place on Thursday afternoon at the Grand Connaught Rooms in London, celebrating the best and brightest from across the electrical retail sector.
The event was brilliantly hosted by actor and performer, Shaun Williamson, who kept the audience thoroughly entertained! There was also a charity raffle prize draw, hosted by TRIC Chairman, Daniel Todaro.
Ireland-based Donaghy Brothers picked up the coveted Turning Point Award; the retailer was also awarded the trophy for Best Independent Domestic Appliances Retailer – Large, while Best Independent Domestic Appliances Retailer – Small, went to Abbey Appliances.
Best Independent Kitchen Retailer Showroom was awarded to Vama Living, while Coopers Home Appliances won the Best Independent Electrical Retailer Shopfront. The judges commented that these were two tough categories with several high quality entries to choose from.
Meanwhile, in the category for Best Independent Consumer Electronics Retailer – Small, Dacombes of Wimborne picked up the trophy, and then J.C. Campbell Electrics won Best Independent Consumer Electronics Retailer – Large.
The Sales Excellence Award 2023 went to Chris Jones from Wellingtons Electrical; the judges were impressed with the online reviews that Chris has received during his time at Wellingtons, proving his knowledge and product expertise.
In the brand new category introduced for this year’s event, Avensys won the award for Best Independent Electrical Retailer – Custom Install. And then in the category for Best Independent Electrical Retailer Website, The Powerhouse (Jersey Electricity) was the winner.
On the supplier side, Duncan Williams from D.A.D received this year’s Sales Representative Award, and Best Supplier Customer Service went to Bluestem Group. The Training Provider Award was picked up by Sony.
The trophy for Best Industry Distributor was handed out to D.A.D (Domestic Appliance Distributors) – for the second year in a row!
AEG won Best New Product – Major Domestic Appliances for its LFR94846WS Absolute Care Washing Machine; Hoover was awarded Best New Product – Small Domestic Appliances for its HL5 Upright Pet Vacuum Cleaner; and Best New Product – Consumer Electronics went to Samsung for its QN900C Neo QLED 8K TV.
Editor of ERT magazine, Jack Cheeseman, said: “Massive congratulations to all of this year’s winners! And thank you to everyone that took the time to enter the ERT Awards this year.
“During these quite challenging times, it’s never been more important for retailers to emphasise the value and the service they can offer. But manufacturers and retailers also must work closely together to provide genuinely useful products, plus convenience at every step of the shopper’s journey to ensure they return to spend again in the future.
“And that is what the ERT Awards is all about – celebrating some of the most forward-thinking businesses and individuals in our sector and recognising the best consumer electronics and home appliance products out there too.
“What a fantastic day we had! Everyone looked like they let their hair down and had a lot of fun, which was amazing to see!
“A huge thank you to our partner sponsors and to the whole ERT team behind the scenes that made this year’s event another one to remember! And congratulations once again to all the winners and highly commended!”
The winners list in full:
Special Recognition Award: John Reddington
Retailer categories:
Best Independent Domestic Appliances Retailer – Large
- Winner: Donaghy Brothers
- Highly Commended: NE Appliances
Best Independent Domestic Appliances Retailer – Small
- Winner: Abbey Appliances
- Highly Commended: Peter Tyson
Best Independent Electrical Retailer Shopfront
- Winner: Coopers Home Appliances
Sales Excellence Award
- Winner: Chris Jones, Wellingtons Electrical
- Highly Commended: Lee Hobbs, Avensys
- Highly Commended: Paige Cox, Empire Kitchens & Appliances
Best Independent Kitchen Retailer Showroom
- Winner: Vama Living
- Highly Commended: Glotech
Best Independent Electrical Retailer – Custom Install
- Winner: Avensys
- Highly Commended: Potters Home Digital
Best Independent Consumer Electronics Retailer – Large
- Winner: J.C. Campbell Electrics
- Highly Commended: Avensys
Best Independent Consumer Electronics Retailer – Small
- Winner: Dacombes of Wimborne
- Highly Commended: Potters Home Digital
Best Independent Electrical Retailer Website
- Winner: The Powerhouse (Jersey Electricity)
- Highly Commended: Dacombes of Wimborne
Turning Point Award
- Winner: Donaghy Brothers
Manufacturer/Supplier categories:
Best Manufacturer/Supplier Customer Service
- Winner: Bluestem Group
- Highly Commended: Haier
Best New Product – Major Domestic Appliances
- Winner: AEG LFR94846WS Absolute Care Washing Machine
- Highly Commended: Blomberg KND464V Dual Cooling Combi Fridge Freezer with VitaminCare+
Best New Product – Small Domestic Appliances
- Winner: Hoover HL5 Upright Pet Vacuum Cleaner
- Highly Commended: Statesman SKAO11015BK 11 Litre 10-in-1 Air Fryer Oven
Best New Product – Consumer Electronics
- Winner: Samsung QN900C Neo QLED 8K TV
- Highly Commended: Mitchell & Brown QLED Smart TV range with Voice Control
Best Industry Sales Representative
- Winner: Duncan Williams – D.A.D
- Highly Commended: Tracey Orr – Electrolux
Best Industry Training Provider
- Winner: Sony
- Highly Commended: Miele
Best Industry Distributor
- Winner: D.A.D
- Highly Commended: AWE
