ERT Awards 2022 winners revealed!

The winners of this year’s ERT Awards have been announced!

The prestigious ceremony took place on Thursday afternoon at the Grand Connaught Rooms in London, celebrating the best and brightest from across the electrical retail sector.

The day also featured the return of the Turning Point Live! Conference, with an impressive line-up of guest speakers, including leading independent electrical retailers and industry experts.

Kent-based Potters Home Digital picked up the coveted Turning Point Award; Best Independent Domestic Appliances Retailer – Large was awarded to NE Appliances, while Best Independent Domestic Appliances Retailer – Small, went to Abbey Appliances.

In the two new retailer categories, Best Independent Kitchen Retailer Showroom was awarded to Martins of Hawkhurst, while Borshch won the title of Best Independent Electrical Retailer Shopfront.

In the category for Best Independent Consumer Electronics Retailer – Small, Moss of Bath picked up the trophy.

The trophy for the Sales Excellence Award this year went to Heidi Grover from Avensys; the judges were impressed with Heidi’s passion for kitchen design and how she’s helped the business rapidly increase turnover with new kitchen sales.

Meanwhile, on the supplier side, Faye Jukes from RKW received this year’s Sales Representative Award, and Best Supplier Customer Service went to Samsung. The Training Provider Award was picked up by Miele GB – for the second year in a row!

The new manufacturer category – Best Industry Distributor – was handed out to Domestic Appliance Distributors.

The product category winners were:

Best New Product – Consumer Electronics: Sony BRAVIA A95K Master Series TV (Sony won this same category last year;

Best New Product – Major Domestic Appliances: Hoover H-Wash 500 Washing Machine;

Best New Product – Small Domestic Appliances: Smeg BCC02 Bean-to-Cup Coffee Machine.

Editor of ERT magazine, Jack Cheeseman, said: “Huge congratulations to all of this year’s winners! And thank you to everyone that took the time to enter the ERT Awards during this very busy year.

“During these quite challenging times, it’s never been more important for retailers to emphasise the value and the service they can offer and I think for many it’s been working well, as sales have continued to be strong.

“But manufacturers and retailers also must work closely together to provide genuinely useful products, plus convenience at every step of the shopper’s journey to ensure they return to spend again in the future.

“And that is what the ERT Awards is all about, celebrating some of the most forward-thinking businesses in our sector and recognising the best consumer electronics and home appliance products out there too.

“A huge thank you to our partner sponsors and to everyone that attended this year’s event and made it another one to remember! And congratulations once again to all the finalists, highly commended and of course the winners!”

The winners list in full:

Retailer categories:

TURNING POINT AWARD

• Winner: Potters Home Digital

BEST INDEPENDENT CONSUMER ELECTRONICS RETAILER – LARGE

• Winner: The Powerhouse (Jersey Electricity)
• Highly Commended: J.C. Campbell Electrics

BEST INDEPENDENT CONSUMER ELECTRONICS RETAILER – SMALL

• Winner: Moss of Bath

BEST INDEPENDENT DOMESTIC APPLIANCES RETAILER – LARGE

• Winner: NE Appliances
• Highly Commended: Borshch

BEST INDEPENDENT DOMESTIC APPLIANCE RETAILER – SMALL

• Winner: Abbey Appliances
• Highly Commended: Domestic Supplies Ltd

BEST INDEPENDENT ELECTRICAL RETAILER WEBSITE

• Winner: NE Appliances
• Highly Commended: Marks Electrical

SALES EXCELLENCE AWARD

• Winner: Heidi Grover, Avensys

BEST INDEPENDENT ELECTRICAL RETAILER SHOPFRONT

• Winner: Borshch

BEST INDEPENDENT KITCHEN RETAILER SHOWROOM

• Winner: Martins of Hawkhurst
• Highly Commended: 102 Kitchens

BEST NEW PRODUCT – SMALL DOMESTIC APPLIANCES

• Winner: Smeg BCC02 Bean-to-Cup Coffee Machine
• Highly Commended: Sebo Automatic X7 Pet Vacuum Cleaner

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Manufacturer categories:

BEST NEW PRODUCT – MAJOR DOMESTIC APPLIANCES

• Winner: Hoover H-Wash 500 Washing Machine
• Highly Commended: Beko Freestanding 9kg Washing Machine with AquaTech and RecycledTub B5W

BEST NEW PRODUCT – CONSUMER ELECTRONICS

• Winner: Sony BRAVIA A95K Master Series TV
• Highly Commended: Samsung QN900B TV

BEST INDUSTRY SALES REPRESENTATIVE

• Winner: Faye Jukes, RKW
• Highly Commended: Stuart Hoad, Big Red Sales

BEST INDUSTRY DISTRIBUTOR

• Winner: Domestic Appliance Distributors
• Highly Commended: Connect Distribution Services

BEST INDUSTRY TRAINING PROVIDER

• Winner: Miele Training Team
• Highly Commended: Clare Edwards, National Training and Sales Support Manager at Smeg UK

BEST MANUFACTURER/SUPPLIER CUSTOMER SERVICE

• Winner: Samsung
• Highly Commended: Bluestem Group

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