Hughes Electrical has announced how it is reaping the rewards of a two-year programme it designed to increase staff retention, to do this it has greatly improved the benefits it offers to its employees.
The benefits include; health insurance, cycle to work scheme, gym discounts, two days paid leave to support a good cause, personal development opportunities, energy crisis payment, staff discount, death in benefit scheme, long service awards, enhanced maternity, and paternity arrangements, a £250 junior ISA for new babies and £500 contribution to a wedding or civil partnership.
Hughes Electrical Managing Director, Mark Wardell, explained: “Retaining and motivating quality staff to deliver outstanding levels of customer service is the key to success for our business. While Hughes offered staff benefits for many years, we took the decision to greatly enhance these as we emerged from the pandemic.
“We wanted to add increased value to being a Hughes employee, by making people feel valued and that they work for a great company offering the ideal place to build a career.”
The latest part of this initiative has seen Hughes spend over £250,000 on two brand new holiday lodges at Kelling Heath in North Norfolk and at the Wild Duck Holiday Park near Great Yarmouth.
“Feedback from the survey led to the introduction of the two days paid leave to support local causes,” said Mark Wardell. “Also, better training opportunities – delivered both internally and through our partnership with West Suffolk College.”
Following the sale of an existing property Hughes reinvested the money in the two holiday lodges to benefit hundreds of employees.
Adam Callingham, who works in Hughes Warehouse at Thetford, explained how he benefitted from the program and recently enjoyed a week’s break at Kelling Heath with his family.
Mr Wardell said: “Achieving this level of staff benefits has taken considerable time and money but we regard it as a worthwhile investment in the future success of Hughes.
“We have achieved tangible benefits, not only with excellent internal feedback – but staff turnover is down and considerably below the average for our industry.”