Dixons Carphone has announced its partnership with energy provider SSE to create a ‘one-stop’ connected home solution for consumers.
Also working with digital platform honeyBee, the combination aims to bring connected home benefits to everyone.
Customers will be able to control connected devices in the home, purchase a wide-range of recommended products, arrange installation of smart thermostats or security systems, and get help to troubleshoot technical and maintenance issues.
SSE and Dixons will be building and trialling new connected product and service propositions throughout 2017.
Andrew Harrison, deputy chief executive of Dixons Carphone, said: “We live in an increasingly connected world, where keeping our devices working at home, at work and on the move, with busy family and professional lives, can be a minefield. Currys PC World and Knowhow are out delivering, installing and fixing these products 365 days a year and our market-leading honeyBee platform provides an easy way to monitor and control these devices. So we are incredibly excited to partner with SSE and extend our relationship with customers further into the home.”
Will Morris, SSE managing director of retail, said: “Together, we are developing a solution that isn’t just focused on launching the latest technology, but on meeting customers’ desire for a simple, flexible way to control, manage and maintain their homes. To do this, we are taking a customer-first approach, leveraging SSE’s expertise and proven track record in providing essential services in the home. The powerful combination with Dixons Carphone’s unique platform, leading customer support function via Knowhow and high-street presence puts us in a strong position in what is a nascent market with significant potential.”
