Appliance manufacturer BSH has revealed a supply problem on a number of its Bosch, Neff and Siemens induction hobs.
In a letter to its dealers, the company said this was because of an issue with a sub-supplier, where a key component for the control panel on many of its induction hobs “cannot be supplied to the expected level”.
“As a result, our factories are unable to produce sufficient volumes to meet our anticipated demand for the remainder of the year,” it said in a statement.
However, BSH claimed it had been able to secure additional production volumes of its ‘Plug and Play’ and ‘Power Management’ induction hobs, as well as venting induction hobs for the Bosch, Neff and Siemens brands to help fulfil orders.
Neff 800mm models are the most heavily affected by the supply problems, without a clear alternative, BSH said.
However, to minimise the impact on new kitchen installations, it said it would temporarily make available 800mm Bosch models – PIE845BB1E – until the chosen model becomes available.
Siemens 800mm models also have very limited availability, with BSH advising dealers to contact their account managers to discuss alternative options.
BSH advised dealers to “place all future induction hob orders with us as soon as possible”.
“All orders will be placed in a queue and fulfilled in order of date received.”
When ERT contacted BSH about the situation, a spokesman said: “We can confirm that we are facing a supply issue on certain Bosch, Neff and Siemens inductions hobs. This is due to a capacity issue of a sub-supplier that manufactures a particular control electronic. There are many models in the range unaffected by this issue. Our trade partners have been informed about availability across the induction hob range. In addition, where possible, we are making alternative or temporary models available to try and limit the impact to any kitchen installations.
“We have proactively communicated this supply issue and confirmed we will provide regular updates to our trade customers to enable them to manage consumer demand. The communication stated as a result, our factories are unable to produce sufficient volumes to meet our anticipated demand for the remainder of the year. We expect the situation to improve in early 2018.”