Yamaha is currently seeking a highly motivated individual to join the Service Department within the Administration Division at Yamaha Music, based in our Milton Keynes office.
Reporting to the Service Manager, the successful applicant will be one of the main contacts for consumer, retailer and custom installers who are seeking advice and support on the Yamaha Audio Visual product range.
To be considered for this role you must have experience working in a customer service environment and have knowledge of AV consumer product service and repairs. A confidence in network systems, infrastructure and in depth troubleshooting is essential for you to carry out this role. You will also be required to conduct technical seminars to our service partners, so excellent presentation and interpersonal skills is a must.
The ideal candidate must be able to communicate effectively at all levels in a confident and knowledgeable manner whilst being able to work toward deadlines and have an analytical mind set. You should also be computer literate and have a good working knowledge of Microsoft Office, particularly Excel and PowerPoint. Electronic repair qualifications would be a distinct advantage, although it is not a requirement of the candidate.
In return, the successful candidate will receive a competitive salary and the usual company benefits.
If you feel you fit the required criteria, please apply in writing by e-mailing your CV, together with a covering letter demonstrating your suitability.
If you feel you fit the required criteria, please apply in writing with a comprehensive CV demonstrating your suitability and covering letter to: