Grand Connaught Rooms - 1st Oct 2018


One ticket includes:

ERT TURNING POINT LIVE!

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ERT PUB QUIZ

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ERT AWARDS 2018

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ERT Awards Winners


Independent Electrical Retailer of the Year

  • Superfi, Nottingham
  • Herbert Todd & Son, York
  • Peter Tyson, Carlisle, Cumbria

Domestic Appliances Retailer of the Year

  • Coopers, Bath, Somerset
  • Purewell Electrical, Christchurch, Dorset
  • Herbert Todd & Son, York

Domestic Appliances Showroom of the Year

  • Herbert Todd & Son, York
  • Peter Tyson, Carlisle, Cumbria
  • Purewell Electrical, Christchurch, Dorset

Consumer Electronics Retailer of the Year

  • Avensys, Crawley, West Sussex
  • Superfi, Nottingham
  • Peter Tyson, Carlisle, Cumbria

Consumer Electronics Showroom of the Year

  • Peter Tyson, Carlisle, Cumbria
  • Spiritland Headphone Bar, Mayfair, London
  • Stone Audio, Poole, Dorset

Customer Event of the Year

  • Premier Sounds, Bodmin, Cornwall
  • Purewell Electrical, Christchurch, Dorset
  • Superfi, Nottingham

Turning Point Award



  • Basil Knipe Electrics, Ballymoney, Northern Ireland
  • Superfi, Nottingham
  • Herbert Todd & Son, York

Supplier Training Award



  • BSH
  • Miele
  • Sony
  • T21

Salesperson of the Year*

  • Jennifer Balfour, Store Manager, Steamer Trading, Harrogate, North Yorkshire
  • Greg Crisp, Sales Assistant, Hughes, Newmarket, Suffolk
  • Dave Lee, Store Manager, Herbert Todd & Son, Harrogate, North Yorkshire

Special Achievement Award*

  • Stuart Tickle, managing director, AWE Europe

Independent Sales Rep of the Year*

  • Tracy McKernan, regional sales manager, Beko
  • Ken Robinson, area sales manager, Sony Centres and consumer electronics specialists, Sony UK and Ireland
  • Ian Toller, area business manager, BSH


* These categories are an important part of the ERT Awards 2018, but they are judged differently to the others and therefore do NOT require submitted entries.

What is it?

ERT’s ground-breaking Turning Point campaign has been shaking up the independent electrical retail sector since its launch last year – and now we’re combining it with the ERT Awards 2018 to create a vital live event that shines a spotlight on the very best retail practice in the industry.


ERT Turning Point Live takes the ERT Awards event and extends it to become a whole day of Turning Point-themed content. The day will be entirely focused on real retailers and their stories detailing how they’re changing their business.

It starts with a whole morning of conference-style sessions talking to those retailers – many of which will be finalists at the awards – and highlighting the very best practice and creative ideas.


This will be followed by the ERT Awards Pub Quiz – hosted by ERT editor Sean Hannam, that takes place during the full sit down lunch. After lunch, the curtain rises on the ERT Awards ceremony, where the winners of the most prestigious trophies in the industry are announced with a flourish and the opening of a gold envelope.

Agenda


Remember, one ticket gets you access to the FULL day!


ERT Turning Point Live!

10:00 – 13:00


ERT Awards 2018

13:00 – 16:00

09:00 – 10:00 Registration and networking breakfast

10:00 – 10:30 Keynote Presentation

The Future Of The High Street And What It Means For You...
The Grimsey Review and its recent sequel continue to grab the headlines by laying out a vision of the future of retail and the role of the high street. We’re incredibly lucky to have the report’s co-author Matthew Hopkinson speaking at ERT Turning Point Live! where he will outline the findings and conclusions of the report and what the consequences will be if retailers fail to take heed.

10:30 – 11.00 Starting Out With The Smart Home

Since the start of the ERT Turning Point campaign we’ve eulogised on the opportunities that the connected home brings to the independent retail sector – but where is square one? We go back to basics and look at where to start your journey, with two retailers who have done just that...
PANEL:
Lisa and Ronnie Ashley, owners of ERT’s adopted Turning Point retailer, Trafalgar Electronics in Rugby
Jurek Mucha, sales director of ERT Award-winning London and the Midlands retailer Superfi

11:00 – 11.30 Retail Theatre: Are You Experienced?

To draw customers into their stores, independent retailers need to expand on their personal service skills to give customers a fantastic and enjoyable retail experience – but how do you turn a shop into a retail theatre?
Paul Noble, owner of the Spiritland Headphone Bar in London’s Mayfair, and Paul Laville, group chief executive of training company T21, share their views on how to offer great retail experiences and hold successful customer events.

11:30 – 12:00 Networking break

12:00 – 12:30 A Change Is Gonna Come...

How – and why - are independents changing their businesses? What could it mean for your future? And where do you fit in compared with your peers?
Daniel Todaro, managing director of leading field marketing agency Gekko, exclusively reveals the results of this year’s ERT survey of independent retailers.

12: 30 – 13:00 FIVE things you can do tomorrow to change your business forever...

The cataclysmic shifts in the electrical retail market have been so rapid that it can leave even the most experienced industry veterans dizzy. Keeping up with all the changes and adapting your business on the fly can seem so daunting as to be impossible.
So what practical and results-driven changes can you do tomorrow to set you up for the future? What small actions can lead to big differences?
We talk to a panel of frontline retailers who will describe exactly how they are approaching the changes to their businesses in the most practical and achievable way.
PANEL:
Matthew Todd, partner of Herbert Todd and Son in York and Harrogate
Will Griffiths, commercial manager of Purewell Electrical in Christchurch, Dorset,
Ashley Shorey-Mills, general manager of Hughes Smart

13:00 – 13:30 ERT Awards Welcome Drinks Reception

Join us as we toast the very best this industry has to offer and start the anticipation for the most prestigious awards in the sector.


13:30 – 15:00 ERT Awards lunch inc. ERT Pub Quiz

It’s time for a fantastic meal with friends, colleagues and customers and some fun in the shape of a full pub quiz – hosted by ERT editor Sean Hannam. Make sure your table has some experts in music, films, sport, history, geography and all the other classic pub quiz rounds.

15:00 – 16:00 ERT Awards 2018 Ceremony

This is the moment all the finalists have been waiting for. Who will be crowned 2018’s very best retailers and take home the most coveted trophy in the industry?
See all the finalists here...

All timings and speakers are subject to change

ERT Pub Quiz


The ERT Music Quiz has been an incredibly popular part of the ERT Awards event for the last few years – so much so that we’ve decided to expand it into its own standalone section of the day.

Rather than just having a sit-down lunch, we’re turning lunch into a full pub quiz, hosted by ERT editor Sean Hannam. There’ll be picture rounds; music rounds, general knowledge, TV, films, sport and all the other pub quiz favourites.

You can still book seats and tables as usual and the lunch itself will be as high quality as ever. The difference is that each table is now a pub quiz team!

Your Host

Sean Hannam

Sean Hannam is the editor of ERT and ERTonline.co.uk – the leading trade magazine and website for electrical retailing – and has been a leading voice in the industry since 1999. In his role as editor, he has spoken at many industry events, including techUK and Retra conferences, the IFA tech trade show in Berlin and The Gadget Show Live. Sean has regularly appeared on Sky News as a technology/web pundit and has been quoted in several national newspapers and publications including The Telegraph, Daily Mail and Guardian online.

Awards Judges

Click each judge for more information

Sponsors

ERT Magazine

ERT was established an astonishing 128 years ago and has an unquestionable heritage and reputation as the leading magazine for electrical retailers.

Each issue is packed with industry news, market analysis and in-depth features on current trends. The award-winning magazine also features interviews with the biggest names in electricals, both in the UK and abroad.

Since 1890, ERT has been the must-read for the industry - an accomplishment that very few magazines can boast. This is a position that the entire team is proud to uphold and keen to build on in the future.