High levels of returns of the Toshiba Folio 100 tablet device have prompted Dixons Retail to remove it from its shelves at Dixons, Currys and PC World.

 

The tablet was unveiled at IFA in Berlin in September as a rival to Apple's iPad and arrived in stores earlier this month.

 

The wi-fi connected device uses Google's Android 2.2 operating system, carries an Nvidia Tegra 2 processor, offers 16Gb of storage and has a 10.1in multi-touch display and 1.3 megapixel camera.

“We can confirm that we have taken the Toshiba Folio off sale temporarily as we have had a high level of returns and we do not want to give our customers a bad experience of what is actually a very good product,” said a company spokesman.


“We are working with Toshiba to identify what the issue is and hope to have a resolution very soon.”


According to reports, PC World tripled the price of the tablet to £999.99 (it should have been around £329) to deter people from buying it. However, ERT was told by a Dixons Retail spokeswoman that £999.99 was an internal warning to staff to take the product off sale.


A statement from Toshiba said: “Toshiba UK is aware of reports regarding customer returns of Folio 100, and is currently working with Dixons Retail to provide a solution.


“An update on availability will be provided in due course.”